Terms & Conditions

By making a purchase, you are consenting to be bound by these terms and conditions of dealing with us, our website, and our services. They regulate your use of our site.

1. Orders
Prior to Wilcoxs@Edgemere’s confirmation of purchase acceptance by e-mail or phone call, no agreement between the two parties will exist. Because Wilcoxs@Edgemeris not responsible for accepting returns or exchanging items due to faulty sizing or design, customers should double-check all dimensions and specifications before placing an order. If there are any mistakes or inaccuracies with the products or the order that are shown on the site, Wilcoxs@Edgemere has the right to back out of any agreement. Should the need arise, Wilcoxs@Edgemere retains the right to change prices, colours, designs, and specifications without prior notice.

2. Availability
We regret Wilcox@Edgemere is unable to promise that all items ordered will be kept in stock and shipped out immediately due to the wide variety of colours, styles, and sizes that are available. We will do our best to expedite the delivery. A more precise delivery estimate will be provided to you at the time of completing your order. Any delays in receiving payment or the requested artwork for personalised jumps can cause the delivery estimates to be inaccurate.

3. Pricing
The prices given are all inclusive of VAT at the regular UK rate and are given ex-works in pounds sterling.

4. Payment
Full payment is required prior to shipment of any products. Payment options include PayPal; items will not be sent out until the funds have cleared. Until full payment is received, the goods will be held by  Wilcox@edgemere

5. Delivery
The dates provided for delivery are only estimates. It is important to provide precise postal codes in order to facilitate courier deliveries. Please inspect and sign for all courier deliveries thoroughly; Wilcox@Edgemere will not be held responsible for shortages or damages after such a signature.

6. Returns
Within 14 days of purchase, you can return any unused item in its original packaging (or packaging of a comparable quality and protection) as long as it is in the original condition and undamaged. The expense of the return must be covered by the purchaser. Anything lost or destroyed in transit back to the Company is not the responsibility ofWilcox@Edgemere. Please contact us to explain the nature of your return and obtain a returns code before returning your item. Kindly be informed that any specialised orders placed through our sales office require a non-refundable deposit equal to half of the total order amount. Your statutory rights are unaffected by this returns policy.

7. Security and Data Protection
Please refer o our privacy policy, which is available on request.

8. Intellectual Property Rights
Any and all use of this website, its contents, or any aspect of Wilcox@Edgemere business, including the design, layout, or structure of the website, is subject to the ownership or licence of Wilcox@Edgemere, and you hereby acknowledge and agree that Wilcox@Edgemere asserts all such rights worldwide.
To the extent that you do not object to these terms and conditions, you may use our website. Use of this website, or any portion of it, in any way requires the express written permission of Wilcox@Edgemere.
Unless we give you our explicit permission, no one—individual or corporate—may, in any way, shape, or form link to the Wilcox@Edgemere website from any other website, including your own.

9. Liability
The staff at Wilcox@Edgemere work hard to keep the site up-to-date and accurate. But we promise it won’t be flawed in any way.
Wilcox@Edgemere  is not responsible for mistakes or admissions and has the right to change the details, specs, and descriptions of the items and goods offered at any moment.
Wilcox@Edgemere makes no claims that the website is virus-free or otherwise free of anything that could be harmful.
In the event that you are unable to use the website or complete a transaction, Wilcox@Edgemere  is not liable for any damages or claims that may arise from this. Whether in a contract, tort, or otherwise, Wilcox@Edgemere  is not liable for any indirect or consequential loss that may result from the use of the website or the purchase of items or services from the website.
There is inherent danger in any sport involving horses. Jumping could make that risk higher. Wilcox@Edgemere  is only liable up to the amount of the product’s purchasing price. Any damage or loss of life caused by the product’s use is entirely the responsibility of the buyer and anybody else who uses the product after them. To the maximum extent allowed by law, this liability provision is applicable.

10. General
No third party will have any benefit or right to enforce any term of this Agreement, and this Agreement does not convey or imply that it does.
If circumstances outside Wilcox@Edgemere’s control create any delay or failure to perform obligations, then Wilcox@Edgemere will not be liable for such delay or failure.
The execution of this Agreement is not time-sensitive.
The validity of the remaining provisions shall not be affected if any provision of these terms and conditions is unenforceable for whatever reason.
Any disputes arising out of or relating to the terms and conditions or contracts between you and Wilcox@Edgemere will be heard and resolved by the English courts.